Privacy Policy

How we collect, use, protect, and share your information when you interact with our property management services.

Good Stay Vacation Rentals LLC (“Good Stay,” “Company,” “we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard information when you visit our website, submit a form, book a stay, or communicate with us, including through SMS messaging.

Effective date: February 6, 2026

1. Information We Collect

We may collect the following categories of personal information:

Information You Provide Directly:

Full name

Email address

Phone number (including mobile number)

Mailing address

Reservation details

Payment information (processed securely by third-party payment processors)

Messages, inquiries, or form submissions

Information Collected Automatically:

IP address

Browser type

Device type

Pages visited

Date and time of access

Referring website

Cookies and tracking data

We collect information when you:

Submit a contact or booking form

Make a reservation

Opt in to receive SMS messages

Communicate with us by phone, email, or text

Visit or interact with our website

2. How We Use Your Information

We use personal information to:

Process and manage reservations

Send booking confirmations and check-in instructions

Provide stay-related updates

Respond to customer service requests

Send transactional SMS messages

Send marketing communications (only when you have provided explicit consent)

Improve website performance and user experience

Maintain security and prevent fraud

Comply with legal obligations

We do not sell personal information.

3. SMS Opt-In & Messaging Details (A2P Required Section)

If you provide your mobile phone number and explicitly consent to receive SMS messages, you agree to receive text communications from:

Good Stay Vacation Rentals LLC

Types of Messages:

Booking confirmations

Check-in instructions

Property updates

Stay reminders

Customer service notifications

Promotional messages (if separately opted in)

Consent

SMS consent is obtained through website forms where users must actively check a consent box before submitting their phone number. Consent is not a condition of purchase.

Message Frequency

Message frequency varies depending on your reservation activity and preferences.

Message & Data Rates

Message and data rates may apply depending on your carrier.

Opt-Out

You may opt out at any time by replying:

STOP to unsubscribe

HELP for assistance

After you send STOP, you will receive a confirmation message and no further messages will be sent unless you opt in again.

4. Mobile Information Sharing Statement (Carrier Required Language)

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.

Information sharing to subcontractors in support services (such as payment processors, SMS delivery platforms, and customer support tools) is permitted only as necessary to operate our business and provide services to you.

All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

5. Cookies & Tracking Technologies

We use cookies and similar tracking technologies to:

Improve website functionality

Analyze traffic and user behavior

Store user preferences

Support marketing analytics

Types of cookies may include:

Essential cookies (required for site operation)

Performance/analytics cookies

Functional cookies

You may disable cookies through your browser settings. However, some features of our website may not function properly without them.

6. Data Security & Handling

We implement administrative, technical, and physical safeguards to protect personal information against unauthorized access, disclosure, or misuse.

Sensitive information such as payment details is encrypted and processed through secure third-party payment providers.

7. User Rights

Depending on your jurisdiction, you may have the right to:

Request access to personal information

Request correction of inaccurate data

Request deletion of personal data

Withdraw SMS consent at any time

Request information about how your data is used

To exercise these rights, contact us at the information below.

8. Age Restriction

Our services are intended for individuals 18 years or older. We do not knowingly collect information from minors.

9. Carrier Disclaimer

Mobile carriers are not liable for delayed or undelivered messages.

10. Updates to This Policy

We may update this Privacy Policy periodically. Updates will be posted with a revised effective date.

Contact Information

Legal Name: Good Stay Vacation Rentals LLC
Email: [email protected]
Phone: (385) 438-4664

Text Support: Reply HELP to any message

Frequently asked questions

Do I have to agree to receive text messages to rent a property?

No. Providing consent to receive text messages from Privacy Policy Property Management is not required to apply for a property, sign a lease, or receive services from us. Text messaging is an optional communication channel that you can opt in or out of at any time, except for certain essential or legally required notices.

How do I stop receiving text messages?

You can opt out of non-emergency text messages at any time by replying STOP to any message we send. You may receive a final confirmation message acknowledging your request. You can also contact us using the information below to update your communication preferences.

Will you share my information with property owners or vendors?

Yes, when necessary to manage the property, maintain your unit, or carry out our services. For example, we may share your name, unit, and contact details with maintenance vendors to schedule repairs, or with the property owner for reporting and compliance purposes. We do not sell your information for money.

How can I get a copy of the full Privacy Policy?

You can request the full, detailed Privacy Policy at any time by contacting us via email, phone, or mail using the information below. Where available, we may also provide a downloadable or printable version on our website or resident portal.

How to contact us

If you have questions about this Privacy Policy, our A2P messaging practices, or how we handle your information, you can reach us at:

Good Stay Vacation Rentals LLC

Email: [email protected]
Phone: (385) 438-4664
Text support: Reply HELP to any message we send

Please do not include sensitive information (such as full account numbers or government IDs) in email or text messages.

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. When we make material changes, we will provide notice in a way that is reasonable under the circumstances (for example, by updating this page or sending a notice through email or SMS where appropriate).

© Copyright 2026. Good Stay Vacation Rentals. All Rights Reserved. Good Stay Vacation Rentals LLC